AI for business process automation

Automate work.
Connect the
whole process.

MOSSaic brings AI agents, business rules, human approvals, and your existing systems into one business process—from the first request to the recorded outcome.

MOSS / Management · Operations · Support · Strategic

One connected workflowAgents · Rules · Systems · People
An M-shaped workflow built from colourful ceramic and stone pieces: a cobalt agent core, an amber decision rule, teal connected systems, and a human hand placing the piece that connects a request to an approved outcome.
Every piece matters. The whole makes it work.Agents, rules, systems, and human judgment. Each contributes something different; the process brings them together.

Connected pieces.
One full picture.

Processes, agents, rules, people, and your existing stack. Explore the scene to see how each contributes to the full picture.

The MOSS in MOSSaic

Four kinds of process.
One complete picture.

How you steer the business, deliver its work, support it, and shape its future. MOSS brings all four into view.

Management

Coordinate teams, oversee performance, and keep the business on course.

Operations

Deliver the products, services, and everyday work your customers rely on.

Support

Enable the business through finance, people, technology, and shared services.

Strategic

Set long-term direction, evaluate choices, and build the capabilities for what comes next.

Across all four, the pieces connect: processes · agents · rules · people · your existing stack.

A more complete picture

Intelligence is a part.
The operation is the whole.

An extracted invoice is useful. A reconciled invoice, checked against policy, reviewed by the right person, and acted on in your systems is an operation.

An isolated task

One answer.
The next person still has to connect the dots.

A composed operation
  1. 01Read
    the evidence
  2. 02Check
    the policy
  3. 03Apply
    judgment
  4. 04Act in
    the systems
Context, state, decisions, and evidence travel together.

The handoffs become part of the process.
The outcome becomes something you can account for.

See the whole, inspect the parts

One case.
Every perspective.

A finance decision makes the idea concrete. Explore what each part contributes to the same case, then follow it to a recorded outcome.

Illustrative process / Invoice reviewCASE INV–2847 Awaiting review
01 / Process

A process gives
the work its shape.

Invoice review connects the evidence, agent tasks, rules, human approval, and system action in one process. A shared case carries the context from the first document to the recorded outcome.

Invoice value
$28,400
Evidence
Invoice + delivery proof
Account record
Attached to the case

Illustrative data. Explore freely; no real systems are changed.
The composition holds

Change a part.
Keep the integrity.

Models evolve. Systems change. The process needs to remain understandable to the people responsible for it.

I.

Intelligence has a place.

Give each agent a defined task, the context it needs, and a deliberate set of tools.

II.

Judgment has an owner.

Policy sets the boundaries. Material exceptions reach a named person with the evidence attached.

III.

The work has a memory.

Keep the state, approvals, retries, and system actions in a history that can explain the outcome.

Where the pieces meet

Start with work
that crosses boundaries.

The right starting point is a real operation with a clear owner, several moving parts, and a decision that matters.

01

Finance & invoice decisions

Evidence → authority

Bring documents, validation, exceptions, and funding authority into one reviewable case.

Explore the Superprocess walkthrough ↗
02

Order-to-cash exceptions

Exception → resolution

Assemble the order and delivery evidence, check credit policy, and give the owner a clear decision before the next system action.

Explore the process library ↗
03

Demand & supply decisions

Signals → operating plan

Compare scenarios with their assumptions and tradeoffs. Keep the planner’s approval connected to the plan that goes into operation.

Explore the process library ↗
Begin with one meaningful process

Let’s see your
bigger picture.

Bring the operation, the handoffs,
and the decisions you need to trust.

Discuss your process ↗